Service Request Ticket - # 24005

Service Request Information

CONTACT Name McKiel, Carol   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 14, 2008 11:09 AM
Department Phone 88866
Location Email mckielc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060261[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 73L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:59:BE

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Jan 17, 2008 09:05 AM 
Task reassigned to Adam Shinn.
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Adam Shinn Jan 17, 2008 08:57 AM 
called and left a VM asking for best time to 
come by.
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Jonathan Guillen Jan 17, 2008 08:56 AM 
Kelly Kneece called to inquire about this task.
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Christian Mendez Jan 14, 2008 11:11 AM 
She would like to have outlook set up on her 
machine. She needs someone to go over and do that 
for her.

She will be available all day today

ALSO >> Her collegue would like someone to set up 
Outlook on her machine as well:
Along with Kelly Kneece (wou# 20030664) ext. 88587
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