Service Request Ticket - # 24006

Service Request Information

CONTACT Name Sprenger, Cindy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 14, 2008 11:42 AM
Department Phone 14006
Location Email sprengec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070406[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 7V8HWD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Windows XP Pro Software Windows XP PRo installed, Microsoft Office Pro Plus 2007 from P0063045 installed as Office Pro 2003

Wired NIC 00:1A:A0:61:CD:93

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Jan 14, 2008 02:29 PM 
Installed the compatibility pack
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Brian Berkley Jan 14, 2008 01:48 PM 
Needs Office File Compatibility update installed.
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Brian Berkley Jan 14, 2008 01:47 PM 
Task reassigned to Brian Witt.
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Christian Mendez Jan 14, 2008 11:43 AM 
She would like to either get Word 2007, or the 
update so that she may open up word files created 
in word 2007 with the .docx extension.
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