Service Request Ticket - # 24012

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 14, 2008 02:47 PM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040304[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 4300DTN Printer #Q2434A
Serial No. SCNGY305080 Location PDR

Model Q2434A Hostname
Notes HP Printer Maint Kit 4300MKA-AEX from P0064534 1-2008(FYI - tech Adam Shin didn't install fuser portion only rollers-fuser was accidently returned as bad-SR24189) Fuser 4300dtn RMA-0101-AEX from P0064803 installed 2-26-08 SR24498 Ink/Toner Refill HP 39A or HP 39X

Wired NIC 00:0E:7F:3A:08:A0

TECHS Submitted by Della Kobbe Contact dkobbe06@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Jan 22, 2008 10:34 AM 
Printer gear has been replaced and printer is 
ready to be brought back
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Adam Shinn Jan 22, 2008 09:00 AM 
Found the gear that was causing the problems and 
pulled it, tryin to find a replacement gear for 
it now.
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Adam Shinn Jan 15, 2008 01:07 PM 
Task reassigned to Adam Shinn.
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Della Kobbe Jan 14, 2008 02:47 PM 
The printer is making a strange tapping noise
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