Service Request Ticket - # 24043

Service Request Information

CONTACT Name Jamieson, Elaina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 15, 2008 01:58 PM
Department Creative Arts/Art Phone 88229
Location Email jamiese@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Monitor Edit WOU # 20030933[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag Description 1703FP, 17 inch flat panel display
Serial No. N/A Location was Elaine Jamieson

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public

Entered by Date Memo
Brian Berkley Feb 12, 2008 10:08 AM
Someone took her a new mouse, solved the problem.
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Brian Berkley Feb 11, 2008 03:43 PM
Left VM.
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Brian Berkley Jan 28, 2008 03:32 PM
Task reassigned to Brian Berkley.
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Courtney Carlson Jan 15, 2008 02:07 PM
When she clicks on compose/reply in wou email, 
she starts typing in text box. The window view 
rapidly scrolls up and down on its own. Text goes 
in an out of site so she cannot finish creating 
the email.

THat is the best explaination I could get of her 
problem. SHe said the "blue egg on one side goes 
up and down."

Using Fire Fox.

Restarted machine. Doing this since yesterday.

Receiving mail.

Times: 
Wed morning is next best time. In at 10:30. Class 
at 2p-5p.

Thurs harder to get ahold of. SHow up around 
8:30, has a 9 oclock class. 
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