Service Request Ticket - # 24053

Service Request Information

CONTACT Name Summers, Jill   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 15, 2008 04:26 PM
Department Bookstore Phone 88300
Location Email summersj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060772[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 client #NTC-10Z-00
Serial No. 0713BE8472 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:7F:60:D8

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact ichinoea@wou.edu 88238

Tracking

Entered by Date Memo
Alex Ichinoe
Email

Public
Entered by Date Memo
Alex Ichinoe Jan 16, 2008 04:06 PM 
Task reassigned to Alex Ichinoe.
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Alex Ichinoe Jan 16, 2008 04:05 PM 
Killed TS session. I let Angie Barry know that
this should solve the issue.
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Courtney Carlson Jan 15, 2008 04:29 PM 
Just happened today
Tried unplugging it.
Never had problem before
Computer located behind info desk in WC.

Other people can log onto this thin client and 
everything is normal. She is going to try logging 
on another machine and if she has the same 
problem she will call back and let us know.

Times:
Now-10pm
Not there tomorrow.
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