Service Request Ticket - # 24054

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 16, 2008 09:13 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060074[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXJ29306 Location PDR

Model PQ5409A Hostname
Notes fuser replaced from P0068138 10/2008, maintenance kit from P0072923 11-2009 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:D0:10:0B

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jan 16, 2008 10:27 AM 
Fixed drawer printer is working fine.
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Adam Wehner Jan 16, 2008 10:13 AM 
Task reassigned to Adam Wehner.
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Christian Mendez Jan 16, 2008 09:14 AM 
They cannot get the bottom drawer open, the 
printer is printing but only from the top drawer. 
They need someone to try and help them open up 
the drawer.

Printer is located in the Alcove in 2nd floor.
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