Service Request Ticket - # 24058

Service Request Information

CONTACT Name Stanley, Amanda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 16, 2008 09:51 AM
Department The Research Institute Phone 88769
Location Email stanleya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070445[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag 5VC61F1 Description Dell Optiplex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 5VC61F1 Location ITC Hallway (was I. Amerson, TR)

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows dongraded to XP Pro sp2, Office from TRI site license

Wired NIC 00:1A:A0:6F:CF:D3

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jan 16, 2008 11:11 AM 
Walked her through setting up Outlook to connect 
to mail system.
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Brian Berkley Jan 16, 2008 10:42 AM 
Task reassigned to Brian Berkley.
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Christian Mendez Jan 16, 2008 09:53 AM 
She needs outlook hooked up to her machine and 
would like some help setting up her outlook.

She is available unitl 2pm today.
Friday from 9am - 4pm
Call _ 88769 : Room TO 119
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