Service Request Ticket - # 24060

Service Request Information

CONTACT Name Kernan, William   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 16, 2008 10:28 AM
Department University Computing Solutions Phone 88154
Location Email kernanb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070632[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNRXL94214 Location PDR

Model Q5409A Hostname herbie.wou.edu
Notes 55ppm, 1200 dpi resolution, duplexing, 1100-sheet paper input capacity IP: 140.211.118.119 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:1B:78:19:86:3F

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jan 18, 2008 02:08 PM 
Printer is in MOD 104 and working properly.  It
has the nice VW name of herbie.wou.edu
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Brad Dougherty Jan 17, 2008 11:06 AM 
Task reassigned to Adam Wehner.
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Tricia Flaherty Jan 16, 2008 10:31 AM 
oh yeah where is it ...it is on counter in ITC008 
hooked to network with config on top
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Tricia Flaherty Jan 16, 2008 10:30 AM 
hello Brad, if these are no longer you let me 
know...This is a NEW network printer setup for 
MOD 104 Language Lab.  Paul has created a field 
in inventory for printers to record the hostname, 
if you could record the hostname once it is 
asasigned that would be great
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