Service Request Ticket - # 24065

Service Request Information

CONTACT Name Bennett, Roy V.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 16, 2008 12:39 PM
Department Library & Media Services Phone 88893
Location Email bennetr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051217[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. SG633197ED Location PDR

Model C8164A Hostname
Notes duplexing, extra paper tray, name is Ink/Toner Refill HP 31A or HP 31X

Wired NIC 00:11:0A:EB:3A:A2

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jan 17, 2008 01:15 PM 
Went and looked at printer.  Appeared to be no
problem. Printed test sheet and everything looked
good.
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Adam Wehner Jan 17, 2008 12:43 PM 
Task reassigned to Adam Wehner.
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Christian Mendez Jan 16, 2008 12:41 PM 
Error service stall is reporting. He has pressed 
the resume button, but nothing happens. He turned 
it off and on and still gets same error.
The color printer is in the Reference area in the 
library.
his ext. 88899
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