Service Request Ticket - # 24069

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 16, 2008 02:34 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050197[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag 6B0BY71 Description Inspiron 6000, Intel Pentium M Processor 730
Serial No. 6B0BY71 Location was SEP Checkout 201

CPU Pentium M 730 1.6GHz


OS Unknown Software

Wired NIC 00:12:3F:DD:F9:E0

TECHS Submitted by Chris Curtis Contact ccurtis06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jan 18, 2008 02:07 PM 
New keyboard was put in and the laptop was
returned into rotation.
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Adam Wehner Jan 17, 2008 08:57 AM 
New keyboard has been ordered.  Should be up and
running on the 18th.
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Adam Shinn Jan 17, 2008 08:52 AM 
Task reassigned to Adam Wehner.
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Chris Curtis Jan 16, 2008 02:35 PM 
She called in saying that the laptop "J" key is 
really loose and that it looks like any more 
extended use will cause it to fall off.
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