Service Request Ticket - # 24075

Service Request Information

CONTACT Name Diehm, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 17, 2008 09:50 AM
Department VP Student Affairs Phone 88423
Location Email diehmd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010671[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4400, Pentium 4- 1.6Ghz
Serial No. C0HVB11 Location PDR

CPU Pentium 4-1.6GHz


OS Unknown Software Office XP from P0036451 upgraded to O ffice 2003 Pro from P0055932 1-2006,

Wired NIC 00:02:B3:9D:1A:54

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Jan 17, 2008 10:04 AM 
Task reassigned to Adam Shinn.
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Courtney Carlson Jan 17, 2008 10:00 AM 
She called back... holding power button for a 
long time resolved her problem (even though I 
asked her if she had done so).
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Adam Shinn Jan 17, 2008 09:55 AM 
Task reassigned to Adam Shinn.
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Courtney Carlson Jan 17, 2008 09:55 AM 
Tried on/off power doesn't work
Checked all connections, including monitor.
Never turned on in first place.

Patti until noon. after noon Debbie.

Student government office coordinat 203I in 
Werner. Patti.
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