Service Request Ticket - # 24087

Service Request Information

CONTACT Name Gabaldon Winningham, Camila   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 18, 2008 08:53 AM
Department Library & Media Services Phone 88653
Location Email gabaldoc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070148[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 95GBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550, Acrobat 6 Standard from P0042186

Wired NIC 00:1A:A0:53:16:75

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Jan 28, 2008 01:38 PM 
Installed the app.
 Add Attachment
Brian Berkley Jan 18, 2008 02:24 PM 
Task reassigned to Brian Witt.
 Add Attachment
Tricia Flaherty Jan 18, 2008 09:44 AM 
I edited the inventory record for W#20070148[Edit Inv] to 
indicate the license info
 Add Attachment
Tricia Flaherty Jan 18, 2008 09:43 AM 
It looks like it was an oversight in he setup of 
this machine as the GFA Form indicates that it 
Should recieve Adobe Acrobat 6 Std from P0042186
(30qty for Lib staff)
 Add Attachment
Brian Berkley Jan 18, 2008 09:19 AM 
Task reassigned to Tricia Flaherty.
 Add Attachment
Brian Berkley Jan 18, 2008 09:19 AM 
Tricia will have to check on the availability of 
a license for this.
 Add Attachment
Courtney Wehner Jan 18, 2008 08:54 AM 
It is located in the collection development room 
HL 117. The old one had Adobe installed on it and 
so they need to have it on the new one too.
 Add Attachment