Service Request Ticket - # 24095

Service Request Information

CONTACT Name Hill, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 18, 2008 11:54 AM
Department College of Liberal Arts and Sciences Phone 88271
Location Email hillk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050982[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag BQ9WB91 Description Inspiron 700m Pentium M, 2GHz, 400MHz, 12.1in WXGA
Serial No. BQ9WB91 Location ITC 207 Storage (was S. Scheck/LAS Staff Laptop)

CPU Pentium M 2.0 GHz


OS Software MS Office Pro 2003 from P0056071

Wired NIC 00:12:3F:6B:3B:50


Wireless NIC 00:16:6F:30:BF:12

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jan 18, 2008 02:21 PM 
Was hooking to the wrong wireless network.
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Adam Wehner Jan 18, 2008 02:11 PM 
Task reassigned to Adam Wehner.
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Christian Mendez Jan 18, 2008 11:55 AM 
She is using Internet Explorer 7, and any webpage 
that she tries to access, it gives her this error:

cannot display the webpage

She has purchased wireless access and was loggin 
on to the internet fine on Wednesday of this week.
She will be available until 4pm today.
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