Service Request Ticket - # 24096

Service Request Information

CONTACT Name Gatimu, Margaret   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 18, 2008 11:58 AM
Department Education & Leadership Phone 88025
Location Email gatimum@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070170[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. CFGBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550

Wired NIC 00:1A:A0:52:F9:EB

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Jan 30, 2008 11:40 AM 
Delivered and set up
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Brian Witt Jan 28, 2008 01:49 PM 
Imaging the machine now
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Tricia Flaherty Jan 18, 2008 12:00 PM 
This is on counter in ITC008 with GFA form and 
monitor, Please make sure that old and new 
inventory records are updated with any changes 
during the setup process.
I could not find any pre-exsisting addt'l 
software so make sure to talk with end user to 
find out if there is anything that has not been 
documented
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