Service Request Ticket - # 24113

Service Request Information

CONTACT Name Hill, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 19, 2008 12:44 PM
Department College of Liberal Arts and Sciences Phone 88271
Location Email hillk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030613[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. HL80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:F8:12

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact lambertp@wou.edu 88003

Tracking

Entered by Date Memo
Paul Lambert
Email

Public
Entered by Date Memo
Brian Berkley Jan 22, 2008 08:30 AM 
Task reassigned to Paul Lambert.
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Sarah Callaway Jan 19, 2008 12:46 PM 
she is going to attempt to restart as well as 
attempt to use her wireless laptop.
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Sarah Callaway Jan 19, 2008 12:45 PM 
She says that the network (including the shared 
drives) has gone down, suggested it was the 
contracting work being done in the building.
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