Service Request Ticket - # 24121

Service Request Information

CONTACT Name Blatner, Chelsee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 22, 2008 08:07 AM
Department Student Engagement Phone 88647
Location Email blatnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
PDA Edit WOU # 20020506[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 2650 Mobile P4-1.8GHz, 14.1 XGA
Serial No. DMB7F21 Location PDR
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Feb 04, 2008 01:03 PM 
It was reimaged.
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Audrey Sundkvist Feb 04, 2008 01:03 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Feb 04, 2008 01:03 PM 
I delivered this machine this morning.
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Brian Witt Feb 01, 2008 01:50 PM 
I contacted Angie and let her know that we can
deliver the laptop today by 4pm.  She said she
will talk to Chelsee and make sure she is fine
only using wireless (wired connection refuses to
grab an IP address). She said if she doesn't call
us back by then, this is OK and we can drop it
off. She will call us otherwise.
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Christian Mendez Feb 01, 2008 12:06 PM 
She called back and said that she needs the 
laptop back today because she has a conference 
tomorrow and needs to use it.
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Courtney Carlson Jan 22, 2008 02:47 PM 
Angie Barry called because she missed a UCS phone 
call while she was on her line. I believe it was 
this task, she thinks is was about the laptop. 
Looks like even though task its completed, it 
probably was since a memo was just entered a few 
minutes ago. Angie can be reached at 88064 as a 
contact, if need be.
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Skyler Gregory Jan 22, 2008 02:39 PM 
I picked up the laptop and it works just fine. I
switched it over to show on both the internal and
external screens. Now they don't have to think...
because they obviously don't...
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Skyler Gregory Jan 22, 2008 10:36 AM 
Task reassigned to Skyler Gregory.
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Courtney Wehner Jan 22, 2008 08:08 AM 
The laptop itself works, it just will not go to 
the projector.  She has tried other laptops with 
the projection unit and they worked. She needs 
this fixed today because all of her laptops are 
going to be used tomorrow.
The laptop will be located behind info desk in WUC
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