Service Request Ticket - # 24130

Service Request Information

CONTACT Name Deardorff, Pamela   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 22, 2008 11:10 AM
Department The Research Institute Phone 88780
Location Email deardop@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20041048[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Printer - TRI Purchased
Serial No. USBRC10686 Location PDR

Model 2200 DTN Hostname
Notes Ink/Toner Refill

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public

Entered by Date Memo
Adam Wehner Jan 22, 2008 12:37 PM
Cold reset printers and it came back up online.
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Adam Wehner Jan 22, 2008 11:27 AM
Task reassigned to Adam Wehner.
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Cinthya Mendez-Garcia Jan 22, 2008 11:17 AM
Says the printer appears to be off-line. Says she 
has tried to reboot the computers and printer but 
still does not print. The printer name on the 
drop down menu is: 
Train on radar  
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