Service Request Ticket - # 24135

Service Request Information

CONTACT Name Snow, Eric   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 22, 2008 02:22 PM
Department College of Education Phone 88623
Location Email snowe@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20051169[Edit Inv] (opens in a new window) Bldg/Room NS 302
Service Tag Description Sun Ray 2FS Ultra-Thin Client - NTC-15Z-00
Serial No. 0619BB80C5 FRU S#0619BB80B6 Location Loaner for 20060100 in Math Lab AA302

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:3B:A9:AB


TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public

Entered by Date Memo
Tricia Flaherty Feb 06, 2008 03:00 PM
Bill has assisted Eric and is in contact with him 
so I'm closing this task
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Tricia Flaherty Jan 22, 2008 04:02 PM
This is a software package that has been 
purchased by WOU in the past but after talking 
with Travis It is something that Bill has 
developed a survey tool in house ofor use instead 
so I would prefer if he waited to hear back from 
Bill via the email before we give him anymore 
info as I feel Bill could answer his questions 
alot faster via the email route, But I will keep 
in my queue and talk with Bill about it when he 
is back (He is suppose to be out most of this 
week)
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Adam Wehner Jan 22, 2008 03:35 PM
Task reassigned to Tricia Flaherty.
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Courtney Carlson Jan 22, 2008 02:41 PM
New Staff Member.

He sent Bill an email about this, but was hoping 
to get a response asap so contacted SRD.

Cogix Software (for web based survey).
Would like to use it for college of ed assesment 
activites.


Wondering:

-WOU has license already for it?
 He checked online and didn't see it listed.

-If we don't have it, it is in the works? He 
heard that was possible and didn't want to put in 
request for department purchase if that was the 
case.

-per cpu basis or host basis?

Times for next two months:
Tues/WEd 8-5
Thurs: 8-noon 

Email is great for contact too.
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