Service Request Ticket - # 24138

Service Request Information

CONTACT Name Braza, Jerry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 22, 2008 03:19 PM
Department Health & Exercise Science Phone 88253
Location Email brazaj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20070339[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag Description MacBook Pro 2.2/2GB/120/Super #Z0EB
Serial No. SW87363N9X91 Location returned by Foad Mozaffari for W#20080172 Dec2010

CPU Intel Core 2 Duo T7400(2.16GHz, 667MHz,4M)


OS Software Microsoft Office Pro 2007 Plus from P0062550 installed as Office Pro 2003, Windows XP Pro SP2 from P0062362, Microsoft Office Pro 2004 for MAC from P0063719

Wired NIC 00:1B:63:9F:8E:D0


Wireless NIC 00:1C:B3:BD:F6:6D


Bluetooth NIC 00:1B:63:51:80:89

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Courtney Carlson Jan 22, 2008 04:38 PM 
Brad assisted him and resolved the problem even 
though he was crazy busy. Jerry was a jolly man 
when he left. Closing task.
 Add Attachment
Brad Dougherty Jan 22, 2008 04:35 PM 
Got him setup with the compatibility pack.
 Add Attachment
Courtney Carlson Jan 22, 2008 03:20 PM 
He is here right now. Created a PP on windows, 
and now needs to run it on his mac, but needs the 
update.
Add Attachment