Service Request Ticket - # 24140

Service Request Information

CONTACT Name Graber, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 22, 2008 03:54 PM
Department Graduate Studies Phone 89524
Location Email graberb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20031003[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description 1703FP, 17 inch flat panel display
Serial No. CN-02Y-315-71618-43RAJ2A Location Going to PDR
TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jan 23, 2008 08:55 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Jan 23, 2008 08:55 AM 
Damewared into her system, removed some random 
toolbar, and reset her homepage.
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Courtney Carlson Jan 22, 2008 04:00 PM 
Dell desktop machine.

- Clicks shortcut to internet (IE),
-"Crawler your meta search engine" Opens,
- Should go to wou homepage.

- Has to enter in address bar.
- Been happening for over a month
  Says she called it in to SRD and nothing
  happened.

Times:
Tues/Wed: all day
thursday: mornings only
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