Service Request Ticket - # 24141

Service Request Information

CONTACT Name Snow, Eric   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 22, 2008 04:29 PM
Department College of Education Phone 88623
Location Email snowe@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051169[Edit Inv] (opens in a new window) Bldg/Room NS 302
Service Tag Description Sun Ray 2FS Ultra-Thin Client - NTC-15Z-00
Serial No. 0619BB80C5 FRU S#0619BB80B6 Location Loaner for 20060100 in Math Lab AA302

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:3B:A9:AB

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Jan 25, 2008 03:42 PM 
Heard back from Eric Snow.  He is not interested 
in having his department pay the additional $12 
per month.  He asked to disregard the request.
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Teresa Hutchinson Jan 25, 2008 01:40 PM 
Left a voice mail and sent an email inquring what 
account to bill the additional $12 per month to.  
Waiting to hear back.
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Brian Berkley Jan 23, 2008 08:06 AM 
Task reassigned to Teresa Bybee.
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Courtney Carlson Jan 22, 2008 04:36 PM 
He has two ports in his new office. One is 
activated and he has his desktop plugged into it. 

The other port is not activated and he would like 
it to be because he also has a laptop he needs to 
be able to use in his office simultaneously. It 
is not wou issue, but will be used for wou 
business. 

Times for next two months:
Tues/WEd 8-5
Thurs: 8-noon 

Email is great for contact too.
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