Service Request Ticket - # 24142

Service Request Information

CONTACT Name Bruce, Greg   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 22, 2008 04:31 PM
Department Athletics Phone 88177
Location Email bruceg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20031281[Edit Inv] (opens in a new window) Bldg/Room NPE 115
Service Tag 1ZYL051 Description Inspiron 8600 Pentium M Processor
Serial No. 1ZYL051 Location John Carey for Digital game films

CPU Pentium M 2.0 GHz


OS Software Office Pro 2003 from P0047790

Wired NIC 00:90:96:B0:6C:4B


Wireless NIC 00:0F:1F:18:1C:D5

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jan 23, 2008 10:24 AM 
Talked to Greg and explained this. He's going to
send it back to GNAC.
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Brad Dougherty Jan 23, 2008 08:59 AM 
It doesn't turn on at all. I am pretty sure it's
toast.
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Brad Dougherty Jan 22, 2008 05:02 PM 
It's on my desk charging.
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Brad Dougherty Jan 22, 2008 05:01 PM 
Task reassigned to Brad Dougherty.
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Joan Guralnick Jan 22, 2008 04:33 PM 
This is a GNAC machine.  I tried reseating the 
RAM.  They have not added new ram recently.  
They are in the middle of a season and this is 
their field machine.  They will be severely 
restricted in what work they can get done 
without it.  I have already told them we need 
the power cord.
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