Service Request Ticket - # 24143

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 22, 2008 04:31 PM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
PDA Edit WOU # 20020506[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 2650 Mobile P4-1.8GHz, 14.1 XGA
Serial No. DMB7F21 Location PDR
TECHS Submitted by Adam Wehner Contact wehnera@wou.edu 88624
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Feb 05, 2008 04:32 PM 
Computer was delivered. Wired network card is not
working but the wireless card is working fine.
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Adam Wehner Jan 31, 2008 12:08 PM 
Laptop network card is giving us problems.  Trying
to figure out what is wrong with card.
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Brian Berkley Jan 28, 2008 03:09 PM 
Task reassigned to Adam Wehner.
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Adam Wehner Jan 23, 2008 05:20 PM 
Still have the laptop.  Wireless card were given
to both laptops and are working fine.  The laptop
top that UCS has is back in having troubles with
it external monitor port.
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Christian Mendez Jan 23, 2008 10:16 AM 
Chelsee called and said that she needs this 
laptop back by 1:30pm today fixed. Or she needs a 
loaner machine.

She said that UCS has the laptop.
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Adam Wehner Jan 22, 2008 04:32 PM 
Angie is going to look into ordering wireless
cards for this laptop and one other laptop that
they still have over in WUC.
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