Service Request Ticket - # 24153

Service Request Information

CONTACT Name Hansen, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 23, 2008 09:55 AM
Department Service Learning & Career Development Phone 88652
Location Email hansenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030793[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 9BF0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:5B:00

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Jan 30, 2008 12:11 PM 
I deleted the over 300 user profiles, ran
CCleaner, and ran Spybot. There is a dramatic
speed difference for the computer.
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Audrey Sundkvist Jan 30, 2008 10:32 AM 
Task reassigned to Audrey Sundkvist.
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Christian Mendez Jan 23, 2008 09:56 AM 
the PC takes about 5 mminutes just to get past 
the login screen after you place your 
username/pass

She gets complaints about it, it has been slow 
before but never like this.

This is a student used computer which she 
believes made the machine slower.

She is available anytime
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