Service Request Ticket - # 24160

Service Request Information

CONTACT Name Quiring, Sandy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 23, 2008 12:02 PM
Department Human Resources Phone 88141
Location Email quirings@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060401[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Sun Ray 2 Thin Client #NTC-10Z-00
Serial No. 0640YB0D16 Location PDR

CPU Unknown


OS Unknown Software MS Office Pro 2003 license from P0059359

Wired NIC 00:14:4F:57:A5:69

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jan 23, 2008 04:04 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Jan 23, 2008 04:04 PM 
Audio Remapping enabled on TS11 for Terminal 
Session Clients.
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UCS Tech Jan 23, 2008 01:17 PM 
Status changed to: Waiting for Contact
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Brian Berkley Jan 23, 2008 01:17 PM 
Called and suggested physically power-cycling 
the thin client in a voicemail message.
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Christian Mendez Jan 23, 2008 12:02 PM 
****This is an email****I cannot get the volume 
control to work, I go in and adjust it and it 
still mutes the sounds and won't play.  Can 
someone please help with this.  Last week I could 
play sounds, but not this week.  
WOU #20060401[Edit Inv]

Sandy Quiring
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