Service Request Ticket - # 24181

Service Request Information

CONTACT Name Schmidt, Katherine   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 24, 2008 01:00 PM
Department Writing Center Phone 88234
Location Email schmidtk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20010273[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description PO: P0032981; LaserJet 4100DTN
Serial No. USBNJ13199 Location PDR

Model Hostname marktwain.wou.edu
Notes NIC: 00-30-C1-31-D7-A3 maintenance Kit 12/2003 from P0045178 Ink/Toner Refill

Wired NIC 00:30:C1:31:D7:A3

TECHS Submitted by Stephen Pierce Contact spierce@wou.edu 88925
Primary Technician Contact spierce@wou.edu 88925

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Stephen Pierce
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Stephen Pierce Jan 24, 2008 01:36 PM 
installed and tested 61X cartridge
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Stephen Pierce Jan 24, 2008 01:03 PM 
I am unable to find a cartridge that matches this
unit.  Online sources suggest it takes a C8061.
Awaiting feedback.
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Stephen Pierce Jan 24, 2008 01:02 PM 
Katherine came to APSC lab at noon requesting a
toner cartridge.  She said that someone had come
by to replace it a week or so ago and took the
empty cartridge in order to match it.  That person
did not come back and there's no idea what
happened to it.
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