Service Request Ticket - # 24189

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 24, 2008 03:28 PM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040304[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 4300DTN Printer #Q2434A
Serial No. SCNGY305080 Location PDR

Model Q2434A Hostname
Notes HP Printer Maint Kit 4300MKA-AEX from P0064534 1-2008(FYI - tech Adam Shin didn't install fuser portion only rollers-fuser was accidently returned as bad-SR24189) Fuser 4300dtn RMA-0101-AEX from P0064803 installed 2-26-08 SR24498 Ink/Toner Refill HP 39A or HP 39X

Wired NIC 00:0E:7F:3A:08:A0

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Tricia Flaherty Feb 08, 2008 11:11 AM 
original W# on task given was 20040309[Edit Inv] but after 
researching why 20040309[Edit Inv] would be needing two 
main kits in just 1 month it was determined that 
it was actuaaly the 2nd printer in WUC lab 
20040304[Edit Inv] that recieved the maint repair on this 
task so I changed it
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Joanie Kinnaman Jan 31, 2008 10:14 AM 
arrived today, put in tech inbox # 5
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Joanie Kinnaman Jan 29, 2008 01:13 PM 
ordered today P0064534 (1/29/08)
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Adam Shinn Jan 24, 2008 04:32 PM 
Task reassigned to Adam Shinn.
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Adam Shinn Jan 24, 2008 04:29 PM 
Order 3163
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Christian Mendez Jan 24, 2008 03:29 PM 
the printer is printing fine.

it just reads out perform printer maintenance.

Angie can be the contact for this.
she is in her office all day.
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