Service Request Ticket - # 24191

Service Request Ticket - # 24191

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Service Request Information

CONTACT	Name	Hampton, Michael	Date	Jan 24, 2008 03:32 PM
	Department	Service Learning & Career Development	Phone	88648
	Location		Email	hamptonm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20030795 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dimension 4600, P4-2.80GHz
	Serial No.	n/a	Location	PDR
	CPU	Pentium 4-2.80Ghz
	OS	Unknown	Software	MS Office Pro from P0047320
	Wired NIC	00:0C:F1:EA:34:B7

TECHS	Submitted by	Christian Mendez	Contact	chmende@wou.edu	88925
	Primary Technician		Contact	dougherb@wou.edu	88925

Tracking

Entered by	Date	Memo
Brad Dougherty			Email Public
Entered by	Date	Memo
Myron Hoeckle (Student)	Feb 08, 2008 04:22 PM	Task reassigned to Brad Dougherty.	Add Attachment
Myron Hoeckle (Student)	Feb 04, 2008 04:12 PM	good ol calendar has a bug not sure how we are gonna fix this.	Add Attachment
Myron Hoeckle (Student)	Feb 01, 2008 04:40 PM	checked the palm is working correctly but I need to try and run the sync tool again to get his calendar working again.	Add Attachment
Myron Hoeckle (Student)	Feb 01, 2008 03:51 PM	stopping by.	Add Attachment
Myron Hoeckle (Student)	Jan 31, 2008 11:52 AM	he is still sick	Add Attachment
Myron Hoeckle (Student)	Jan 31, 2008 11:40 AM	stopping by.	Add Attachment
Myron Hoeckle (Student)	Jan 30, 2008 10:09 AM	I stopped by he is not in.	Add Attachment
Myron Hoeckle (Student)	Jan 28, 2008 04:17 PM	Brad recommended that we get the latest client of notifylink he is showing me how to get it.	Add Attachment
Myron Hoeckle (Student)	Jan 28, 2008 04:10 PM	it seems to not get access to anything...	Add Attachment
Myron Hoeckle (Student)	Jan 28, 2008 03:20 PM	Task reassigned to Myron Hoeckle.	Add Attachment
Myron Hoeckle (Student)	Jan 28, 2008 03:19 PM	called let them know I was gonna stop by.	Add Attachment
Christian Mendez	Jan 24, 2008 03:33 PM	**This is an email** Greetings, The calendar feature in my Palm Treo will receive updates from my desktop (Computer # 20030795) Outlook Calendar but the changes I make on my Palm Treo are not received by my desktop Outlook Calendar.... Also, our SLCD staff (hansenj, mccammot, hamptonm) is having trouble accessing each other's calendars after deleting/subscribing/setting permissions for each other. Thank you for your quick response, Michael Michael J. Hampton Director, Service Learning & Career Development Western Oregon University WUC 119 503-...hamptonm@wou.edu http://www.wou.edu/slcd	Add Attachment