Service Request Ticket - # 24192

Service Request Information

CONTACT Name Ross, Mike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 24, 2008 03:50 PM
Department University Computing Solutions Phone 88046
Location Email rossm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20030478[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description LaserJet 4200TN Printer
Serial No. SUSGNM08377 Location PDR

Model Q2427A Hostname bob-pp-4200tn.wou.edu
Notes 35PPM 150,000 page duty cycle, 1,100 sheet input capacity in 3 paper trays, extra 128MB from P0046288, Fuser for HP LJ 4200TN RM1-0013-BB from P0064534 Ink/Toner Refill
TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jan 31, 2008 12:07 PM 
New fuser was put in.
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Adam Wehner Jan 25, 2008 09:15 AM 
Task reassigned to Adam Wehner.
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Adam Wehner Jan 25, 2008 09:15 AM 
Mike fixed the problem and didn't even know it.
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Christian Mendez Jan 24, 2008 03:51 PM 
the printers name is BOB
located in the main office of the physical plant.
Mike said that the printer is jammed or something 
because it doesnt take paper and it makes a lot 
of noise.

Someone is there all times til 5pm.
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