Service Request Ticket - # 24196

Service Request Information

CONTACT Name Bybee, Teresa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 25, 2008 07:05 AM
Department Telecommunications Phone 88010
Location Email bybeet@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030743[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 43F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:38:87

TECHS Submitted by Mark Lyons Contact mlyons@wou.edu 88925
Primary Technician Contact cwehner05@wou.edu 88925

Tracking

Entered by Date Memo
Courtney Wehner
Email

Public
Entered by Date Memo
Courtney Wehner Jan 25, 2008 08:27 AM 
I had her reset her password in accountlookup and 
everything worked fine after that.
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Courtney Wehner Jan 25, 2008 08:27 AM 
Task reassigned to Courtney Wehner.
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Mark Lyons Jan 25, 2008 07:07 AM 
Teresa cannot log in to the network. She tried 
again after rebooting and it still didn't work. 
It says: "The system could not log you on. Make 
sure your user name and domain are correct."
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