Service Request Ticket - # 24197

Service Request Information

CONTACT Name Kramer, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 25, 2008 07:44 AM
Department Phone 88169
Location Email kramerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051158[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. S0612YB90E0 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:98:1E

TECHS Submitted by Mark Lyons Contact mlyons@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jan 25, 2008 10:57 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Jan 25, 2008 10:57 AM 
Alex logged her off her session.
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Mark Lyons Jan 25, 2008 07:48 AM 
She has tried 3 times to log in, and disconnected 
it, but she is still unable to log in. She is the 
only one in the office that cannot log in. She 
types in her login and that is as far as she is 
able to log in. Her computer has been really 
sluggish and not responding well this week.
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