Service Request Ticket - # 24200

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 25, 2008 08:56 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060077[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXH37714 Location PDR - Picked up by PP on 12/8/10

Model PQ5409A Hostname
Notes HP 4350 maintenance kit FROM p0063296 10/2007, Fuser for HP LJ 4350TN RM1-1082-BB from P0064534 Ink/Toner Refill

Wired NIC 00:14:38:D2:71:D1

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jan 31, 2008 12:05 PM 
In and done.
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Joanie Kinnaman Jan 31, 2008 10:15 AM 
arrived today, put in tech inbox # 1
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Joanie Kinnaman Jan 29, 2008 01:13 PM 
ordered today P0064534 (1/29/08)
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Brian Berkley Jan 25, 2008 10:58 AM 
Task reassigned to Adam Wehner.
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Adam Wehner Jan 25, 2008 09:11 AM 
Fuser is bad.  Going to order a new one.
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Courtney Wehner Jan 25, 2008 08:58 AM 
I skyped the techs.
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Courtney Wehner Jan 25, 2008 08:57 AM 
She is going to turn it off so the print jobs 
will not pile up on it. This is one of their main 
printers and so they need this working ASAP 
please.
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