Service Request Ticket - # 24202

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 25, 2008 09:49 AM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030618[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 3VC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Adobe Creative Suite Prem from P0049555, Dreamweaver MX2004 from P0047671 moved from W#20030381 for use by Micheal Baird 10/2005

Wired NIC 00:0C:F1:E9:F9:DF

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Feb 18, 2008 08:57 AM 
Viking has been installed.
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Christian Mendez Feb 08, 2008 12:29 PM 
She called back wanting an eta.
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Joan Guralnick Jan 30, 2008 09:39 AM 
Task reassigned to Brad Dougherty.
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Joan Guralnick Jan 30, 2008 09:39 AM 
Brad and I looked at this.  Brad is going to try 
and install this on their terminal server (ts3?).
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Joan Guralnick Jan 28, 2008 04:25 PM 
I called Jan and tentatively told her I could be 
over tomorrow around 1115.  Uuuh, some of the 
files I need are stored on V:\vip
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Brian Berkley Jan 28, 2008 03:57 PM 
Task reassigned to Joan Guralnick.
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Courtney Wehner Jan 25, 2008 09:49 AM 
****This is an email****
My computer number is 20030618[Edit Inv] and I am in Rm 208 
of the Cottage.
 
I need access to the Classic version of Viking on 
my desktop. I have icons but there is apparently 
more that needs to be done. The icons work for 
Cara Groshong in Rm. 207 in the Cottage but not 
for me.
I have assumed new responsibilities for the 
database and I need to be able to run some 
queries that can only be run on the Classic 
version of Viking.
This is NOT a LOW priority. 
Thank you.
 
Jan Carlson
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