Service Request Ticket - # 24208

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 25, 2008 01:33 PM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050991[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 1QPYB91 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS OfficePro 2003 from P0056135, Dragon Naturally Speaking Medical v8.0 #A709A-F00- 8.0 from P0056567 upgraded to Dragon NatSpking Medical v10 from P0069627

Wired NIC 00:12:3F:CD:60:35

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Audrey Sundkvist Apr 08, 2008 09:29 AM 
Trisha said this has been taken care of.
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Adam Wehner Apr 07, 2008 09:13 AM 
Task reassigned to Audrey Sundkvist.
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Christian Mendez Jan 30, 2008 09:24 AM 
She called back asking if Adam was available.

She is having problems installing NEWSoft on one 
of the computers.
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Brian Berkley Jan 25, 2008 01:52 PM 
Task reassigned to Adam Wehner.
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Christian Mendez Jan 25, 2008 01:34 PM 
She is trying to install New MD on Tim VanErt's 
machine and she gets the error message " Install 
missing plugins "

She mentioned that she was able to install this 
software on other machines in the office.

She is available anytime
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