Service Request Ticket - # 24240

Service Request Information

CONTACT Name Smith, Lauren   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2008 08:39 AM
Department Phone 88834
Location Email smithl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20060276[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Dell 19in LCD Monitor #1907FP
Serial No. CN0CC2996418066A3K4A Location Was Anna H MSSP WUC 212
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jan 30, 2008 01:16 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Jan 30, 2008 01:16 PM 
Damewared in and helped her setup Remote Desktop 
to the terminal server cluster.
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Courtney Wehner Jan 29, 2008 08:40 AM 
You can call at 88424. She said they can remote 
desktop on another computer, but not this one. 
They would like a call.
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