Service Request Ticket - # 24246

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2008 11:15 AM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050075[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. D1NWW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:48:32:6B


TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public

Entered by Date Memo
Adam Shinn Feb 13, 2008 10:16 AM
Computer 20050075[Edit Inv] Only had a bad power supply, I 
swapped it with another computer we had pulled 
from APSC that had a bad HD. 20050075[Edit Inv] was 
brought back to APSC already. Closing this task 
that was for 20050075[Edit Inv]
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Adam Shinn Feb 07, 2008 10:00 AM
HD came and Witt installed and imaged
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Adam Shinn Feb 06, 2008 09:49 AM
HD was ordered yesterday.
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Adam Shinn Feb 05, 2008 10:21 AM
Not only did it have a bad power supply, but it 
wont find the HD now.
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Adam Shinn Jan 29, 2008 04:50 PM
Computer had a bad power supply. Ordered a new 
one.
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Adam Shinn Jan 29, 2008 01:24 PM
Task reassigned to Adam Shinn.
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Kevin Elmore Jan 29, 2008 11:16 AM
This computer is located on the east wall by the
printers.  It will not boot up, and the power
light only goes amber.  I turned it off, gave it
about 45 seconds, and the same situation occurred.  
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