Service Request Ticket - # 24253

Service Request Information

CONTACT Name Shrestha, Uma   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2008 02:40 PM
Department Humanities Division Phone 88377
Location Email shrestu@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030832[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. CN-0H4313-42940-44G-02T4 Location PDR

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:57:29

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Feb 04, 2008 09:44 AM 
Files would not open on her computer or mine. 
Alex however was able to open them on his. Had 
him open and resave the files and trasfer them 
to her computer, that seemed to work.
 Add Attachment
Christian Mendez Feb 04, 2008 08:38 AM 
She called back for Adam, he will call her right 
back.
 Add Attachment
Christian Mendez Feb 01, 2008 01:00 PM 
she called back and said she will be in until 2pm
 Add Attachment
Adam Shinn Jan 30, 2008 09:02 AM 
Task reassigned to Adam Shinn.
 Add Attachment
Courtney Carlson Jan 29, 2008 02:47 PM 
"Attempting to open a file that was created in an 
earlier version microsoft office.
THis file type is blocked... registry policy 
setting"

.doc
on H:\ 
under winword
 Add Attachment