Service Request Ticket - # 24260

Service Request Information

CONTACT Name Rosenblad, BJ   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2008 09:44 AM
Department College of Education Phone 88758
Location Email rosenblb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060218[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 64L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Dragon Nat Spking v9.4 from Poo64154

Wired NIC 00:13:72:A8:B4:96

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact chmende@wou.edu 88925

Tracking

Entered by Date Memo
Christian Mendez
Email

Public
Entered by Date Memo
Christian Mendez Jan 30, 2008 09:46 AM 
Task reassigned to Christian Mendez.
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Christian Mendez Jan 30, 2008 09:46 AM 
She is trying to open up a .docx file that a 
student emailed to her.

The name of the file is: RoughDraft Portfolio New 
Version.docx

She wants help opening it.
She is available until noon, 

She downloaded the compatibility pack...its 
working now.

she asked me to close the ticket.
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