Service Request Ticket - # 24270

Service Request Information

CONTACT Name Caligure, Lacey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2008 11:11 AM
Department Creative Arts/Music Phone 88275
Location Email lcaligu@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060073[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXB52406 Location PDR

Model PQ5409A Hostname
Notes Roller Kit # 4200-FKA & 3qty Pick Up Rollers # RM1-0036-000 from P0063383 installed 10/2007 Fuser 110V #RM1-1082-BB from P0076681 installed 9-2010 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:D1:5A:5E

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Feb 15, 2008 09:16 AM 
Power-cycled the printer.  Printed a test page. 
Was able to print from two separate machines.
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Brian Witt Feb 15, 2008 08:18 AM 
Task reassigned to Brian Witt.
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Courtney Carlson Feb 14, 2008 12:31 PM 
Happening again. No error message, but nothing 
coming out. Says ready. Reopening.
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Brian Witt Jan 30, 2008 04:55 PM 
Task reassigned to Brian Witt.
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Brian Witt Jan 30, 2008 04:55 PM 
Found paper jam and removed it. Good to go.
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Christian Mendez Jan 30, 2008 11:12 AM 
The printer has been jamming a lot, and today its 
stuck and they can't find the jam.

Printer is in smith hall 105

She will be available all day.
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