Service Request Ticket - # 24291

Service Request Information

CONTACT Name Helppie, Kevin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 31, 2008 08:27 AM
Department Creative Arts/Music Phone 88876
Location Email helppik@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060517[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac Mini 1.66GHz Intel Core Duo #Z0DM
Serial No. G8706200W0C Location PDR 2023 Giveaway

CPU GMA 4500MHD integated


OS Software SOFTWARE TRANSFERED TO W#20070327--Finale 2007 license from P0059186, MS Office Pro 2004 MAC License from P0060359,Microsoft Windows XP Pro with SP2 from P0060360, MS Office Pro Plus 2007 License from P0060359 installed as office Pro 2003

Wired NIC 00:16:CB:A7:02:8C


Wireless NIC 00:17:F2:4D:88:7D


Bluetooth NIC 00:16:CB:27:4E:30

TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Jan 31, 2008 01:42 PM 
Task reassigned to Adam Shinn.
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Shannon McCormick Jan 31, 2008 08:28 AM 
Compuer locked when he arrived. will try 
resterting and get back to us.
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