Service Request Ticket - # 24293

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 31, 2008 09:19 AM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20031218[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description C912N Color Laser Printer
Serial No. Location PDR

Model C4267A Hostname
Notes 2000 sheet Media tray/feeder, printer mailbox-2000 sheets in 8 tray(s), Document feeder-100 envelopes, 32PPM Maintenance Kit & Fuser #C3914A-BB from P0064584 2-2008 Ink/Toner Refill
TECHS Submitted by Shannon McCormick Contact smccormick06@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Feb 05, 2008 10:39 AM 
I installed the maintenance kit and reset the
counter so they are set.
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Joanie Kinnaman Feb 04, 2008 01:39 PM 
received 2/4/08 put in tech inbox #5
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Joanie Kinnaman Jan 31, 2008 04:33 PM 
ordered 1/31/08 P0064584
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Skyler Gregory Jan 31, 2008 10:36 AM 
Order Number 3176
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Skyler Gregory Jan 31, 2008 10:05 AM 
Needs a maintenance kit. On it!
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Skyler Gregory Jan 31, 2008 09:32 AM 
Task reassigned to Skyler Gregory.
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Shannon McCormick Jan 31, 2008 09:23 AM 
Mallard printer (networked), says mantinance is 
needed. No working printer currently. Available 
all day. She is going to try shuting the printer 
off and try again.
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