Service Request Ticket - # 24314

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 01, 2008 09:00 AM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020661[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4, 2.80 GHz
Serial No. 877KW21 Location PDR

CPU Pentium 4-1.7GHz


OS Unknown Software Office XP Pro from P0042963

Wired NIC 00:07:E9:78:5A:0B

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Feb 01, 2008 10:13 AM 
Added their user groups to the Local Remote 
Desktop users group.
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Brian Berkley Feb 01, 2008 09:21 AM 
Status changed to: Waiting for Contact
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Brian Berkley Feb 01, 2008 09:21 AM 
Called and left voicemail.
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Courtney Wehner Feb 01, 2008 09:02 AM 
I skyped the techs.
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Courtney Wehner Feb 01, 2008 09:01 AM 
It is located in TO 207. The student worker is 
there until 9:30a and cannot do any work until 
TS3 is working. Otherwise, Cara will be there. 
They cannot do any accounting until it is working.
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