Service Request Ticket - # 24316

Service Request Information

CONTACT Name Snyder, Jeffrey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 01, 2008 10:28 AM
Department Natural Science/ Biology Phone 88224
Location Email snyderj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030637[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 5SC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:5B:3B


TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public

Entered by Date Memo
Tricia Flaherty Feb 01, 2008 12:39 PM
****This is an email****
Jeff Snyder,

UCS is currently working on getting out 
replacements for stations with W#s starting with 
2002____.
The computers with W#2003 tags are slatted to be 
replaced in the next budget year which Starts 
July 1, 2008.  Any request for new equipment 
outside of the normal replacement cycle would 
need to go through your department. 
 The only other thing I would suggest is to put 
it a Servie Request to have your machine looked 
at by one of our technicians but, it looks like 
you have already put in a request to get 
your "really slow" computer worked on(Service 
Request#24315).  The technicians should be able 
to get your computer working at a decent speed 
with some clean up work. 
Tricia Flaherty
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Courtney Wehner Feb 01, 2008 10:29 AM
His machine is running slowly and he has problems 
with it all the time. I told him we were 
replacing 2002 machines so there were no promises.
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Courtney Wehner Feb 01, 2008 10:28 AM
 I told him you would contact him. 
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