Service Request Ticket - # 24318

Service Request Information

CONTACT Name Lincicum, Shirley   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 01, 2008 11:04 AM
Department Library & Media Services Phone 88890
Location Email lincics@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20070260[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell UltraSharp 1908FP 19in Flat Panel Monitor
Serial No. CN0FP1827161877NB841 Location PDR
TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Feb 01, 2008 11:35 AM 
Task reassigned to Brian Witt.
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Brian Witt Feb 01, 2008 11:35 AM 
I disconnected all her network drives and did a GP
update. She is good to go!
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Christian Mendez Feb 01, 2008 11:05 AM 
The machine is located in 209A. The dell will not 
map the drives correctly
Her I: Drive is missing most of the time, and its 
very "spoty" as to when it does work.

she just recently got this new machine about 3 
weeks ago.

she will be available all day today.
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