Service Request Ticket - # 24329

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 01, 2008 02:46 PM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020661[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4, 2.80 GHz
Serial No. 877KW21 Location PDR

CPU Pentium 4-1.7GHz


OS Unknown Software Office XP Pro from P0042963

Wired NIC 00:07:E9:78:5A:0B

TECHS Submitted by Stephen Pierce Contact spierce@wou.edu 88925
Primary Technician Contact scallaway06@wou.edu 88925

Tracking

Entered by Date Memo
Sarah Callaway
Email

Public
Entered by Date Memo
Sarah Callaway Feb 02, 2008 10:55 AM 
She got someone to resend it to her, and it is 
back where it belongs!
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Sarah Callaway Feb 02, 2008 10:55 AM 
Task reassigned to Sarah Callaway.
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Sarah Callaway Feb 02, 2008 09:43 AM 
She cannot find the restored file, and needs to 
know where it was restored for, the search is not 
finding on the drive.
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Alex Ichinoe Feb 01, 2008 05:04 PM 
Restoring now
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Stephen Pierce Feb 01, 2008 02:48 PM 
Best times: any times;

name of deleted file: vipor813.exe
path: i:\vip\winexe\
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