Service Request Ticket - # 24337

Service Request Information

CONTACT Name Hampton, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 04, 2008 08:20 AM
Department Service Learning & Career Development Phone 88648
Location Email hamptonm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030795[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. n/a Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:34:B7

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Feb 04, 2008 02:48 PM 
stopped by and he will be available in 15 mins.
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Myron Hoeckle (Student) Feb 04, 2008 09:50 AM 
rebooted his machine and it it working I am going
to research the blue screen.
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Brian Berkley Feb 04, 2008 08:55 AM 
Task reassigned to Myron Hoeckle.
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Christian Mendez Feb 04, 2008 08:23 AM 
He was checking his email, stepped away for a 
couple minutes, and he has a blue windows screen 
that says : In Page Error : 

he says he cannot restart his machine.

He will be available until 9am. He should be 
around after 10am.

someone will be at the office that will let UCS 
tech in.
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