Service Request Ticket - # 24340

Service Request Information

CONTACT Name Kirby, Kenneth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 04, 2008 08:57 AM
Department Humanities/ Philosophy & Religion Phone 88249
Location Email kirbyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040671[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag B1T8Z61 Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. b1t8z61 Location ITC Fee Payment

CPU Pentium 4-3.2GHz


OS Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:14:95

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Feb 04, 2008 11:21 AM 
I copied his old profile into th new one it was giving him, but the 
new one kept loading as the default each time anyway. I was able 
to copy his desktop items onto the new profile and that worked for 
him.
 Add Attachment
Audrey Sundkvist Feb 04, 2008 09:50 AM 
Task reassigned to Audrey Sundkvist.
 Add Attachment
Christian Mendez Feb 04, 2008 09:00 AM 
He is logged in, but his profile was not loaded, 
he has restarted a few times, and he still logs 
into another profile which is not his.

He will be available until 10pm. His class is 
over at 11am. He says he absolutely needs his 
machine fixed BEFORE Noon.
 Add Attachment