Service Request Ticket - # 24355

Service Request Information

CONTACT Name LeMaster, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 04, 2008 04:27 PM
Department Natural Science Division Phone 88136
Location Email lemastm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031338[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimesnion 4600 Pentuim 4 2.8 GHz
Serial No. JH7X051 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software

Wired NIC 00:0C:F1:F9:2C:32

TECHS Submitted by Della Kobbe Contact dkobbe06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Feb 05, 2008 09:00 AM 
The computers that need local administrative 
control for the local biology user are: 
NS31342LAB006C\biology from 20031342[Edit Inv]
NS31339LAB006E\biology from 20031349[Edit Inv]
NS31343LAB006F\biology from 20031343[Edit Inv]
NS31341LAB006B\biology from 20031341[Edit Inv] 

Sent Michael an email on how he could do this 
himself since he has local admin rights.
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Brian Berkley Feb 05, 2008 08:59 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Feb 05, 2008 08:49 AM 
Task reassigned to Skyler Gregory.
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Brian Berkley Feb 05, 2008 08:49 AM 
NS31340LAB006A is a working machine, 
NS31338LAB006D is the one that needs worked on.  
They are in the basement of NS in 006.  Look at 
6A, and setup 6D to be the same (local admin 
rights).
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Brian Berkley Feb 04, 2008 04:31 PM 
Task reassigned to Brian Berkley.
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Della Kobbe Feb 04, 2008 04:27 PM 
Administrative ability/access needs to be given 
to a person. Data is not able to store in the 
computer.  He said this has been done on five 
other computers in the past.  The room number is 
NS 006
unfortunately, he is not able to give me the 
computer number at this time.  All computers need 
to be turned on and the person in charge has gone 
home for the day.  However, he said if someone 
would call him in the morning he would than be 
able to give them the correct computer number.
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