Service Request Ticket - # 24356

Service Request Information

CONTACT Name K-Hinds, Mona   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 04, 2008 04:32 PM
Department Upward Bound Phone 88061
Location Email khindsm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030734[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. BNC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:B5:48

TECHS Submitted by Della Kobbe Contact dkobbe06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Feb 04, 2008 05:15 PM 
Event viewer shows the registry failed to unload 
and created a temporary profile.  Suggested that 
if she had more problems, we would re-image the 
system.
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Brian Berkley Feb 04, 2008 05:02 PM 
Task reassigned to Brian Berkley.
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Della Kobbe Feb 04, 2008 04:33 PM 
Her computer is acting kind of acting werid and 
showing an old layout. 2003704
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