Service Request Ticket

Service Request Information

CONTACT	Name	Hammermeister Jordan, Amy	Date	Feb 05, 2008 10:49 AM
	Department	Health & Exercise Science	Phone	88509
	Location		Email	hammerma@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20040568 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	OptiPlex GX280 SFF, Pentium 4 Processor 540
	Serial No.	g07sk61	Location	PDR
	CPU	Pentium 4-3.2GHz
	OS	Unknown	Software	MS Office Pro 2003 from P0050950
	Wired NIC	00:11:43:B1:3E:DC

TECHS	Submitted by	Courtney Wehner	Contact	cwehner05@wou.edu	88925
	Primary Technician		Contact	ashinn06@wou.edu	88925

Entered by	Date	Memo
Adam Shinn			Email Public
Entered by	Date	Memo
Cinthya Mendez-Garcia	Feb 05, 2008 11:14 AM	Just called said adam stopped by and she just missed him...says she is available right now until 12/noon,and this week after 3:30pm.	Add Attachment
Adam Shinn	Feb 05, 2008 11:10 AM	Showed up to look at her computer, she wasn't there so I called and left a VM asking her to call us back and let us know when she is in her office.	Add Attachment
Joan Guralnick	Feb 05, 2008 11:05 AM	Task reassigned to Adam Shinn.	Add Attachment
Joan Guralnick	Feb 05, 2008 11:05 AM	Task reassigned to Joan Guralnick.	Add Attachment
Adam Shinn	Feb 05, 2008 11:04 AM	Task reassigned to Adam Shinn.	Add Attachment
Courtney Wehner	Feb 05, 2008 10:51 AM	I skyped the techs.	Add Attachment
Courtney Wehner	Feb 05, 2008 10:50 AM	She will be in her office from 11-12:20. She was trying to open some pictures and click on something so now she cannot open any of her word documents for her classed today. She needs help ASAP!	Add Attachment